Matrix Homeserver Networking Failure

Incident Report for PrivacyTools

Resolved

This incident has been resolved.
Posted May 26, 2020 - 00:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2020 - 18:15 UTC

Investigating

We are looking into a hardware issue with one of our dedicated servers, and will provide updates when we have more information.
Posted May 25, 2020 - 17:45 UTC
This incident affected: Community Services (Synapse (Matrix)).